APPOINTMENT
-
Hours
- Mon 7:00AM - 5:00PM
- Tue 7:00AM - 5:00PM
- Wed 7:00AM - 5:00PM
- Thu 7:00AM - 5:00PM
- Fri 7:00AM - 5:00PM
- Sat Closed
- Sun Closed
- MORE >
-
Great Lakes Truck & Auto Repair L.L.C.
2159 Plaza Dr
Benton Harbor, MI 49022
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
